Privacy policy

Section 1


1.1           The corporate information, records and data of our company is important to how we conduct business and manage employees. There are legal and regulatory requirements for us to retain certain data, usually for a specified amount of time. We also retain data to help our business operate and to have information available when we need it. However, we do not need to retain all data indefinitely, and retaining data can expose us to risk as well as be a cost to our business.
1.2           This Data Retention Policy explains our requirements to retain data and to dispose of data and provides guidance on appropriate data handling and disposal. Failure to comply with this policy can expose us to fines and penalties, adverse publicity, difficulties in providing evidence when we need it and in running our business. This policy does not form part of any employee's contract of employment and we may amend it at any time.

Section 2


2.1           This policy covers all data that we hold or have control over in all areas of our business. This includes physical data such as hard copy documents, contracts, notebooks, letters and invoices. It also includes electronic data such as emails, electronic documents, audio and video recordings and CCTV recordings. It applies to both personal data and non-personal data. In this policy we refer to this information and these records collectively as "data".
2.2           This policy covers data that is held by third parties on our behalf, for example cloud storage providers or offsite records storage. It also covers data that belongs to us but is held by employees on personal devices.
2.3           This policy explains the differences between our formal or official records, disposable information, confidential information belonging to others, personal data and non-personal data. It also gives guidance on how we classify our data.

Section 3


3.1           Through this policy, and our data retention practices, we aim to meet the following commitments:·       We comply with legal and regulatory requirements to retain data.·       We comply with our data protection obligations, in particular to keep personal data no longer than is necessary for the purposes for which it is processed (storage limitation principle).·       We handle, store and dispose of data responsibly and securely.·       We create and retain data where we need this to operate our business effectively, but we do not create or retain data without good business reason.·       We allocate appropriate resources, roles and responsibilities to data retention.·       We regularly remind employees of their data retention responsibilities.·       We regularly monitor and audit compliance with this policy and update this policy when required.      

Section 4


4.1           Responsibility of all employees. We aim to comply with the laws, rules, and regulations that govern our organisation and with recognised compliance good practices. All employees must comply with this policy, the Record Retention Schedule and any communications suspending data disposal and any other specific instructions. Failure to do so may subject us, our employees, and contractors to serious civil and/or criminal liability. An employee's failure to comply with this policy may result in disciplinary sanctions, including suspension or termination. It is therefore the responsibility of everyone to understand and comply with this policy.
4.2           Data Protection Manager. Our Data Protection Manager (DPM) is responsible for advising on and monitoring our compliance with data protection laws which regulate personal data. Our DPM works on the retention requirements for personal data and on monitoring compliance with this policy in relation to personal data.

Section 5


5.1           Disposable information. Disposable information consists of data that may be discarded or deleted at the discretion of the user once it has served its temporary useful purpose and/or data that may be safely destroyed because it is not a formal or official record as defined by this policy and the Record Retention Schedule. Examples may include:·       Duplicates of originals that have not been annotated.·       Preliminary drafts of letters, memoranda, reports, worksheets, and informal notes that do not represent significant steps or decisions in the preparation of an official record.·       Books, periodicals, manuals, training binders, and other printed materials obtained from sources outside of our company and retained primarily for reference purposes.·       Spam and junk mail.Please see paragraph 6.2 below for more information on how to determine retention periods for this type of data.
5.2           Personal data. Both formal or official records and disposable information may contain personal data; that is, data that identifies living individuals. Data protection laws require us to retain personal data for no longer than is necessary for the purposes for which it is processed (principle of storage limitation). See paragraph 6.3 below for more information on this.
5.3           Confidential information belonging to others. Any confidential information that an employee may have obtained from a source outside of our company such as a previous employer, must not, so long as such information remains confidential, be disclosed to or used by us. Unsolicited confidential information submitted to us should be refused, returned to the sender where possible, and deleted, if received via the internet.
5.4           Data classifications. Some of our data is more confidential than other data and should only be retained in accordance with our relevant privacy notices (including contributor privacy notice).      

Section 6


6.1           Formal or official records. Any data that is part of any of the categories listed in the Record Retention Schedule contained in the Annex to this policy, must be retained for the amount of time indicated in the Record Retention Schedule. A record must not be retained beyond the period indicated in the Record Retention Schedule, unless a valid business reason (or notice to preserve documents for contemplated litigation or other special situation) calls for its continued retention. If you are unsure whether to retain a certain record, contact the DPM.  
6.2           Disposable information. The Record Retention Schedule will not set out retention periods for disposable information. This type of data should only be retained as long as it is needed for business purposes. Once it no longer has any business purpose or value it should be securely disposed of.
6.3           Personal data. As explained above, data protection laws require us to retain personal data for no longer than is necessary for the purposes for which it is processed (principle of storage limitation). Where data is listed in the Record Retention Schedule, we have taken into account the principle of storage limitation and balanced this against our requirements to retain the data. Where data is disposable information, you must take into account the principle of storage limitation when deciding whether to retain this data in accordance with any applicable Privacy Policy.
6.4           What to do if data is not listed in the Record Retention Schedule. If data is not listed in the Record Retention Schedule, it is likely that it should be classed as disposable information.

Section 7


7.1           Storage. Our data must be stored in a safe, secure, and accessible manner. Any documents and financial files that are essential to our business operations during an emergency must be duplicated and/or backed up at least once per week and maintained off site.
7.2           Destruction. Our DPM is responsible for the continuing process of identifying the data that has met its required retention period and supervising its destruction. The destruction of confidential, financial, and employee-related hard copy data must be conducted by shredding if possible. Non-confidential data may be destroyed by recycling. The destruction of electronic data must be co-ordinated with the DPM.

Section 8


8.1           Preservation of documents for contemplated litigation and other special situations. We require all employees to comply fully with our Record Retention Schedule and procedures as provided in this policy. All employees should note the following general exception to any stated destruction schedule: If you believe, or DPM informs you that certain records are relevant to current litigation or contemplated litigation (that is, a dispute that could result in litigation), government investigation, audit, or other event, you must preserve and not delete, dispose, destroy, or change those records, including emails and other electronic documents, until the DPM determines those records are no longer needed. Preserving documents includes suspending any requirements in the Record Retention Schedule and preserving the integrity of the electronic files or other format in which the records are kept.

Section 9


9.1           Questions about the policy. Any questions about this policy should be referred to the DPM, who is in charge of administering, enforcing, and updating this policy.​

Section 10


10.1         Reporting policy breaches. We are committed to enforcing this policy as it applies to all forms of data. The effectiveness of our efforts, however, depend largely on employees. If you feel that you or someone else may have breached this policy, you should report the incident immediately to your supervisor. If you are not comfortable bringing the matter up with your immediate supervisor, or do not believe the supervisor has dealt with the matter properly, you should raise the matter with the DPM.
10.2         No one will be subject to and we do not allow, any form of discipline, reprisal, intimidation, or retaliation for reporting incidents of inappropriate conduct of any kind, pursuing any record destruction claim, or co-operating in related investigations.
10.3         Audits. Our DPM periodically review this policy and its procedures (including where appropriate by taking outside legal or auditor advice) to ensure we are in compliance with relevant new or amended laws, regulations or guidance. Additionally, we will regularly monitor compliance with this policy, including by carrying out audits.

Section 11


11.1         This policy supplements and should be read in conjunction with our other policies and procedures in force from time to time, including without limitation our Contributor Privacy Policy, Data Security Policy and other IT, security and data related policies, which are available.​PLEASE CONTACT US IF YOU WOULD LIKE TO SEE THE ANNEXES DETAILED ABOVE OR FOR ANY OTHER INFORMATION.